Meet the Staff
ERIN ZICKRICK- Patient Treatment Coordinator
Erin grew up in Colorado and graduated from Colorado State University with a degree in Human Development and Family Studies and a certificate in Gerontology. She and her husband, Tim, moved to North Carolina from northern Colorado in June 2015 with their dog, Maia. Prior to Peak City Family Dentistry, Erin had 3 1/2 years of dental experience and loves the dental field! She enjoys getting to work with all ages and help patients understand their dental insurance.
Erin and her husband have been married since September 2009 and had their first child, Amelia, in August 2016. They are enjoying their new life in North Carolina.
Alice Kent- Patient relations
Alice grew up in Richmond, Virginia. She started her career 9 years ago as a dental assistant before transitioning into patient coordinator. She enjoys working with patients at the front and also helping out chairside, as needed. She loves to make our patients feel comfortable and calm during their time with us.
Hannah grew up in Newcomerstown, Ohio. After high school she attended West Liberty University and graduated with a Bachelors Degree in Dental Hygiene. Shortly after she graduated college, she married her high school sweetheart, Doug, and moved to Durham to be with him. They have two rescue dogs named Cara and Ellie that they spoil and love like family members. In her free time you could find her doing yoga, boating, cheering for The Ohio State Buckeyes, traveling, and anything that involves spending time with Doug, Cara, and Ellie. Hannah loves being a dental hygienist because she gets to meet so many great people while at the same time, being able to educate them about improving their oral health.
Amy Terrents- Dental Hygienist
Amy Terrents is a Registered Dental Hygienist. She has been practicing dental hygiene for 15 years and has been working in the field of dentistry for 17 years. Amy received her BS in Dental Hygiene from UNC-CH in 2002, after graduating with a Bachelors degree in Psychology from East Carolina University in 1998. While in school, Amy was voted and served as Student Liaison for UNC Dental School faculty and staff. She was also the recipient of the Student Total Achievement Award for excellence in patient care. Amy also received an award from UNC-CH School of Dentistry for a project presented on positively increasing patient compliance. Amy truly enjoys being a dental hygienist and prides herself on being gentle and thorough. She loves to bring a bright smile to all patients’ faces!
When not fighting for healthy gums for all, Amy loves spending time with her husband and two children. She enjoys running, helping others, the beach, and good coffee. She can also be seen having fun at her husband’s soccer games, son’s lacrosse, and daughter’s dance.
Heather Faircloth-Dental Hygienist
Heather Faircloth can usually be found smiling. Smiling’s her favorite! She is passionate about helping others to love smiling as well. She resides in Sampson County and graduated from Fayetteville Technical Community College with an Associates in Applied Science in Dental Hygiene in 1999. Her husband of 20 years, Dr. Ron Faircloth, is a private practice optometrist and serves as a Trustee for the North Carolina State Optometric Society. In their spare time, they enjoy boating, serving as musicians at their church, and being present for their son’s various activities. They are the proud parents of two boys, Cullen and Miles. Heather has worked part-time since becoming a mother and loves spending time with her family and two dogs. She is a breast cancer survivor and is an advocate for breast cancer awareness and staying physically active. She swears staying active during her treatments helped her tremendously! She loves running, yoga, coffee and a good book.
Shannon felicio- Dental assistant II
Shannon has lived in North Carolina for over 30 years now and considers this to be home. She graduated from Fayetteville Technical Community College in 2003 with a degree in dental assisting. Shannon married her husband, Robbie, in 2005 and they have been blessed with three amazing children. Her favorite thing about working in the dental field is being able to help give someone their smile back. During her free time, Shannon enjoys spending time with her family, boating, and being involved with her church.